Reputation Management whilst dealing with social media is something that needs to be taken seriously and needs a serious thinking. Social media for many readers may not be a term that is not familiar with.
Social media in a wider sense can be defined as an internet based information which its existence and success depends on user participation and user generated content on the social environment (mainly blogs, forums, wikis, twitter, Facebook etc).
It is platforms where discussions take place always give your business publicity whether it is good or bad.
In the case of individual reputation it is the same if you are an expert in any particular field (others might discuss about you or your idea/work). However it is mostly about your actions and digital foot print that you leave on social media. These are your status updates, videos, photos you upload on social sites, and comments that you leave behind. Employers these days search the internet for your digital footprint, if they find anything unprofessional (photos, videos, comments) then chances are, they will lose interest in you. You never know the opportunities that tomorrow might present to you, always be ready for it.
Recently Facebook have changed their privacy policy allowing Google to index everything about your profile. To add to your surprise Google has also started integrating real time results from twitter, and many other social networking sites. This also means that others can view your Facebook profile even if they are not friends with you, so be advised to configure your privacy settings, and think about what you post on your profile.
To avoid all these circumstances you need to do…
1. Scanning on social media and internet.
2. Planning – determining the type of social media you are going to use for which purpose
3. Consistency – allocating more than one individual who are passionate about social media that look after your marketing campaign.
4. Do not respond automatically, and emotionally, when dealing with emergency negative media/image about your brand or you, as an individual’s visitors will come and see your anger.